Job Description
Manage overall sales support process for all health, specialty health, group insurance and ancillary products for new and existing business in concert with field sales/service and/or customer teams in support of Health key performance measures.
Fundamental Components
Qualifying Requests Reviews incoming requests (new/growth RFPs/RFIs and proactive quotes) for strategic and capabilities match.
Preliminary and/or final risk evaluation/selection.
Determination of likelihood of success vs. resource allocation.
Consultative Selling Cultivate critical relationships(field sales/service, broker/consultant community/customer teams, Health local market and Home Office operations.
Analyze competition and competitive position.
Assess customer needs and expectations vs. Health capabilities/strategy.
Assist in development of customer sales strategies.
Develop and Deliver Proposal - may include some or all of the following: Develop proposal project plan Coordinate responses from all Health resources in support of Health's response - GI, SH, local market, operations, ancillary products/services areas - Determine exceptions and resource commitments - Negotiate appropriate Aetna response. Coordinate and or complete case underwriting and pricing components - Claim evaluation - Expense calculation - Guarantee structure - Stop loss pricing.
Complete questionnaire.
Prepare all financial exhibits/document all assumptions.
Determine proposal layout and coordinate assembly.
Negotiate appropriate Aetna response with external customer.
May participate in meetings/presentations/site visits.
Coordinate logistics.
Prepare/coach participants.
Develop presentation materials.
Participate as presenter.
Negotiate terms of deal.
Post sale activities.
Confirm and communicate sold case specifics to internal Aetna parties, consultant and customer.
Participate in contractual/installation activities.
Financial follow-up as necessary.
Documentation and transfer to customer team.
Senior Position may include: representing area in interdepartmental meetings/projects recognized as highly experienced in job related function(s). May review work of other unit members may take the lead for presentations for selected customers mentoring and or training of other employees delegated authority for exceptions in pricing and risk selection decisions.
Background Experience
Minimum 1 year of Administrative Support Experience
Preferable: 1 year of Insurance Industry Experience
Education
High School diploma, G.E.D. or equivalent experience
Percent of Travel Required
0 - 10%
Business Overview
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.