Site Reliability Engineer
Santa Clara Valley (Cupertino),California,United States
Software and Services
5+ years of recent systems engineering, software engineering, site reliability, or dev-ops experience in a medium to large scale production Linux or other UNIX environment.
5+ years of scripting and development skills in bash and one of Python, Ruby, Perl or JavaScript.
5+ years experience with Linux, Apache, DNS, monitoring, load-balancing, and caching.
Proficiency in using Splunk, Kibana, distributing tracing systems like ZipKin, Jaeger etc
Should be proficient in Java - Oracle based app architecture.
Proficient in object-oriented programming and distributed systems
Experience in Kafka, Cassandra, Couchbase, Elastic search,Solr and other no sql technologies
Solid Understanding on Docker, Kubernetes and other container technologies is highly preferred
Description
At Retail store apps team, we build and manage large scale web and iOS applications that are used by Apple retail store employees world wide. We strive to provide operational perfection by ensuring the highest levels of performance and availability across retail store apps. As we expand our presence from Apple Data center to other cloud providers, we are looking for a self-driven and highly motivated Site reliability engineer to restore the critical services and provide highest quality of customer support. - Should have the ability to work in a fast-paced, mission critical environment. - Represent the Ops team on key engineering releases and features – ensure operational readiness and communicate deployment and mitigation planning to APS team (Apple production support). - On-call support, monitoring, and triaging as part of a shared rotation. Diagnose and mitigate critical failures in high pressure situations. Perform deep dives and root cause analysis as needed. - Develop strong multi-functional relationships with business partners, Engineering, Quality engineering and Retail Store field team. - Solve, research, analyze, and diagnose complicated technical issues by diving in to backend systems and logging.
Education & Experience
BS in Computer Science or equivalent industry experience
Additional Requirements
Apple Footer
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant at https://www.eeoc.gov/sites/default/files/migratedfiles/employers/eeocselfprintposter.pdf (Opens in a new window) at https://www.eeoc.gov/sites/default/files/migratedfiles/employers/eeocselfprintposter.pdf .
Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. at https://www.dol.gov/agencies/ofccp/executive-order-11246 Learn more at https://www.dol.gov/agencies/ofccp/executive-order-11246 (Opens in a new window) at https://www.dol.gov/agencies/ofccp/executive-order-11246 .
Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance at https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf guidelines at https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf (opens in a new window) at https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf applicable in your area.
Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program at https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf (Opens in a new window) at https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf .
Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy at https://www.apple.com/jobs/us/accommodationdrugfree.html Learn more at https://www.apple.com/jobs/us/accommodationdrugfree.html (Opens in a new window) at https://www.apple.com/jobs/us/accommodation_drugfree.html .